Privacy Policy – Returning to a Pure Desktop Space.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.deskvivo.com (the “Site”).

1. Data Controller The data controller responsible for your personal information under this policy is CADENCE OFFICE SUPPLIES PTE. LTD., a company incorporated in the Republic of Singapore with Company Registration Number (UEN) 202229623E, having its registered office at:

Address: 17 Toh Yi Drive, #05-93, Toh Yi Gardens, Singapore 590017
Email: organizer@deskvivo.com
Telephone: +65 98945882

2. Personal Information We Collect When you engage with our Site, we collect certain categories of information to facilitate your transaction and improve your user experience:

Device Information: When you browse the Site, we automatically collect details about your web browser, IP address, time zone, and cookies installed on your device.
Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect specific details from you, including your name, billing address, shipping address, email address, and telephone number.

3. Payment Processing Information To process transactions securely, our website utilizes standard, industry-recognized commercial infrastructures.

Stripe Payment Processing: All credit card and debit card payments made on our Site are processed directly by Stripe.
Data Handling by Stripe: Your payment credential details are collected directly by Stripe and are subject to Stripe’s own privacy policy and operational compliance frameworks. CADENCE OFFICE SUPPLIES PTE. LTD. does not store, retain, or have access to your full credit card numbers or card verification codes (CVV) on our local corporate servers.

4. How We Use Your Personal Information We use the Order Information that we collect generally to fulfill any orders placed through the Site. This includes:

Arranging for the logistical packing and shipment of your purchased desktop organization products.
Providing you with official invoices and order confirmations.
Communicating with you directly regarding your order status and shipping tracking.
Screening our orders for potential risk or fraudulent activity.

5. Sharing Your Personal Information We share your Personal Information with selected third parties solely to assist us in utilizing your Personal Information, as described above. For example, we utilize industry-leading e-commerce platforms to power our online storefront, and trusted third-party logistics partners and postal couriers to execute secure, trackable fulfillment to your delivery address in Europe and the United Kingdom.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a lawful subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our legitimate corporate rights.

6. Data Retention Period In compliance with both Singaporean and European legal and tax frameworks, we adhere to defined data retention schedules:

Transaction and Financial Records: Personal information connected to purchases, financial transactions, and corporate tax compliance will be retained for a period of 7 years from the date of the transaction, in accordance with Singapore tax regulations and European accounting standards.
General Correspondence: Inquiries and general customer support emails sent to organizer@deskvivo.com are retained for a period of 2 years following the resolution of the matter, to ensure consistency of customer service.
Anonymization: Once the applicable statutory retention period expires, your personal data will either be securely deleted or permanently anonymized so that it can no longer be linked to an identifiable individual.

7. Your Rights Under GDPR and PDPA Depending on your geographical location, you possess specific legal rights regarding your personal information under the European General Data Protection Regulation (GDPR) or the Singapore Personal Data Protection Act (PDPA):

Access and Rectification: You have the right to request a copy of the personal information we hold about you and to correct any inaccuracies.
Erasure (“Right to be Forgotten”): You may request the deletion of your personal data, subject to our statutory obligations to retain records for legal, tax, and auditing purposes.
Restriction of Processing: You have the right to object to or restrict certain types of data processing activities.

To exercise any of these rights, please contact our Data Controller team at organizer@deskvivo.com.

8. Data Security We implement appropriate and reasonable operational measures intended to protect personal data from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the Internet or electronic storage can be described as entirely infallible, and we maintain standard corporate procedures to address any unforeseen data incidents.

9. Amendments We may update this privacy policy from time to time in order to reflect changes to our operational practices or for other regulatory, operational, and legal reasons.